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Frequently Asked Questions
Our FAQ section is divided into two parts:
Before sending an inquiry to our Customer Support staff or Webmaster, please review the questions shown here to see if your issue has been addressed. If not, feel free to complete the form below, or to send an email message to the appropriate address.
Please note that, no matter how you send them to us, questions from members (customers) will get higher priority than ones from non-members.
Fields marked * are required.
Instructions can be accessed by clicking on a field label.
General FAQ
Here are answers to frequently asked questions sent to the support department.
If you have a question you would like addressed, please send an email to support@InterplanetDating.com and we will respond as quickly as is practical.
Q. Why isn't membership in this site free?
A.
Charging the small membership fee allows us to do several important things:
* Requiring a credit card payment of the membership fee assures us that we are dealing with an adult - this isn't a playground for children.
* We know who we're dealing with - which translates into greater security and safety for you.
* It helps cut down on SPAM - users who pay for their membership are much less likely to abuse their privileges.
* The membership fee helps weed out the "tire kickers" so the serious participants have a better chance of being able to benefit from our system.
All in all, the main reason we have a membership fee is it increases the quality and integrity of our community. Our objective is not to make the cost of entry prohibitive for willing participants, but rather to ensure our members have a reasonable expectation of success in dealing with each other.
It also doesn't hurt that the membership fee helps to offset the cost of running this service.
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Site and Technical FAQ
Here are answers to frequently asked technical and site-related questions sent to the support department or the Webmaster.
If you have a question you would like addressed, please send an email to webmaster@InterplanetDating.com and we will respond as quickly as is practical.
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